Note to self... always reply to emails and phone calls in an appropriate amount of time.
When I first started in freelance, I would reply very quickly and without hesitation. However, somewhere along the way, I started lacking in diligence, and ultimately paid the price for it. Clients and potential clients get quite frustrated when their emails and calls aren't returned fast enough.
Believe me when I say that it didn't take long for me to learn my lesson. Some folks get extremely upset when not in direct contact 24 hours a day. And even the folks that don't mention it, grow upset on the inside, and will certainly let other potential clients know.
It's not worth it. Be diligent.
In reverse, you must learn patience with clientele. They do not always get back to you as fast as you would like. You must anticipate that you are not their top priority. And this is understandable, as they are almost assuredly not worried about their web and graphic projects all day. They have real jobs, unlike you, haha.
But as you're probably aware, it is difficult when you are waiting on content updates, and at the last minute, you receive both the content and an urgent request to hurry up. Although this is frustrating, you must expect it. Provided that you aren't "getting dodged", simply write the time off as just part of the job.
To reiterate, be diligent.
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